Appointments

Book your appointment through this page!

Please select a service followed by a time and date in the calendar below. Please ensure to fill out your details in the form below.

Please note, as Glasgow is now in Level 4 Covid-19 restrictions, we are operating a drop off and collection service from our main shop door only. Please select either “Drop off – Level 4” or “Collection – Level 4” to make an appointment to drop off or collect your equipment. If your desired time/date is not available, please contact us. 

For collection, any due payment must be made in advance. When you have made an appointment, the confirmation text and/or email will have our bank and PayPal details on. Alternatively, you can pay securely online. We can send a payment link through our card machine where you can pay online like you would any online purchase – just ask us! Please ensure monies are paid beforehand otherwise the items cannot be released. All other services are currently suspended.

The options are detailed as follows:

Emergency Repair: To drop off an urgent repair. At the appointment, we allow a bit more time for this to fully discuss the repair, turnaround time and budget.

Repair: These are 1 hour time slots for small repairs that can be done while you wait. This includes: replacing a potentiometer in a guitar, new mains plug, a PAT test, loose components (that does not require disassembly to fix) etc. Charge is from £20-£40 depending on the amount of time taken, plus parts. Anything more than these quick repairs will need to join our standard queue – if you are unsure please book an Appraisal slot to assess if we can do it on the day.

Drop off/Appraisal: To drop off a repair already discussed or an appraisal for a potential repair. A £30 bench fee is required when booking an item in for repair.

Collection: To collect a repair once you have been contacted to let you know it is completed. If nothing is available, give us a call and we’ll fit you in. 

Design Consultation: 1.5 – 2 hour slot to consult on or discuss a product you are looking to have or have had designed and manufactured.